LogMeIn is unable to retrieve a lost Computer Access Code, but you can change the access code directly on the host computer.

This procedure is only valid on host computers already set to use a Computer Access Code.

  1. Go to the computer that you want to be able to access remotely.
  2. Click the LogMeIn icon and then LogMeIn Control Panel.

    Windows host

    Mac host

    The LogMeIn Control Panel is displayed.
  3. Click the Options tab.
  4. Under Username and Password, click Change Computer Access Code....
  5. Type and confirm your new Computer Access Code.
  6. Click OK to save your change.